Tell us about your business
Frequently Asked Questions
What kind of businesses are a good fit for your services?
We work best with service businesses where one new customer, appointment or sale has meaningful value. You may already have old enquiries, past customers, missed calls or a steady flow of new leads that are not being followed up consistently.
Will my clients be contacted in a way that feels spammy?
No. The messaging is written around your business, offer and tone of voice. We focus on relevant, helpful follow-up rather than generic sales messages, and agree the approach with you before anything is sent.
Will the messages sound automated or robotic?
No. The aim is for messages to feel natural, timely and appropriate for your business. We build the wording around how you would normally speak to customers and review it with you before launch.
Do you run Meta ads as well as follow up leads?
Yes. We can manage the full process: generate new enquiries through Meta ads, then follow up, qualify interest, and move suitable people towards booking. Most clients start with reactivating their existing contacts first, which delivers results quickly while the ads build momentum. You can also use us only for follow-up if you already have lead generation in place.
What is database reactivation?
Database reactivation is a campaign to reconnect with old enquiries, lapsed leads and past customers who may still be interested. We create the messaging, manage follow-up and help identify people who are ready to take the next step.
How is pricing structured?
Pricing depends on the service, the number of contacts or leads involved, the channels used and the level of follow-up required. We discuss the right approach during the initial call and provide a clear proposal before any work begins.
What happens during the free call?
We will talk through your business, your current lead flow and where opportunities may be slipping through. You will leave with a clearer view of the best next step, whether that is reactivating existing contacts, improving follow-up, generating new leads, or a combination of these.
